Privacy policy

Privacy Policy

Effective Date: October 2026

VinoVault respects your privacy. This Privacy Policy explains how information may be collected and handled when you visit or shop through www.vinovault.us.

Information We May Collect

Depending on how you interact with our website, we may collect:

  • Name and contact information.
  • Email address and telephone number.
  • Billing and shipping details.
  • Order and transaction information.
  • Browser, device, and website usage information.

How We Use Information

We may use information to:

  • Process and fulfill orders.
  • Prepare and ship handcrafted products.
  • Communicate order status and updates.
  • Respond to customer service requests.
  • Process payments.
  • Improve our website and shopping experience.
  • Protect against fraud or unauthorized activity.
  • Meet applicable legal requirements.

Cookies

VinoVault may use cookies and similar technologies to support essential store functions, maintain shopping-cart features, remember preferences, analyze website activity, and improve site performance.

You may manage certain cookie preferences through your browser settings.

Payment Information

Payment transactions are handled through third-party payment providers. VinoVault does not store complete credit or debit card numbers on its own website systems.

Information Sharing

We may share information with trusted service providers where necessary to operate the store, including payment processors, shipping providers, fulfillment partners, website service providers, analytics providers, and customer support services.

We do not sell personal information as part of our ordinary business operations.

Privacy Requests

Depending on applicable law, you may have rights concerning your personal information, including requests for access, correction, deletion, or information about its use.

Privacy requests may be sent to sales@vinovault.us.

Contact Information

VinoVault
Website: www.vinovault.us
Email: sales@vinovault.us
Phone: +1 (855) 692-6728
Address: 34 Crosby Dr, Bedford, MA 01730, United States
Service Hours: Monday–Friday: 9:00 AM–6:00 PM (ET)